Privacy Policy
Effective date: 10/8/26
Information we collect
We collect information you provide when you contact us, request a quote, schedule service, or communicate with us, including your name, email address, phone number, property or service address, and the contents of your inquiry. If you opt in to SMS, we collect your mobile number, consent choice, the consent language presented, submission date and time, and records of messaging preferences and opt-out requests. Our website and service providers may also collect technical information such as IP address, browser type, device information, and website activity through server logs, cookies, or similar technologies.
How we use information
We use information to respond to inquiries, prepare quotes, schedule and perform services, provide appointment and inspection reminders, communicate project or service updates, send invoice notifications, maintain business records, protect our website, and comply with applicable obligations. We send SMS within the scope of your consent and use consent records to manage messaging permissions.
Sharing and SMS consent
We may provide information to service providers that help us host the website, handle form submissions, maintain customer records, and deliver communications, solely as needed to perform those services for us. We may disclose information when required by law or to protect legal rights. Mobile numbers and SMS consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. SMS delivery providers, including RingCentral and telecommunications carriers, may process mobile numbers and consent records only as necessary to provide and administer our messaging service.
Your choices
SMS consent is optional. You can request services without consenting to text messages. Reply STOP to opt out of SMS or call (940) 594-2044 to request that we stop texting you. Reply HELP for support. Message and data rates may apply; messaging frequency may vary. See our SMS Terms of Service at https://www.texomafireguy.com/sms-terms. You may contact us to request access to, correction of, or deletion of your information, subject to applicable recordkeeping obligations. Browser settings can control cookies.
Security and retention
We use reasonable safeguards to protect personal information and restrict access to personnel and providers who need it for business purposes. No transmission or storage method is completely secure. We retain information as needed to provide services, document consent and opt-outs, maintain business records, and meet applicable obligations.
Contact and changes
Texoma Fire Alarm and Suppression LLC; 704 Old Jacksboro Hwy, Wichita Falls, TX 76301; (940) 594-2044; https://www.texomafireguy.com/contact. We may update this policy by posting a revised version and updating its effective date.